You should have entered all the necessary details in the app. These are:
Bank name (Menu → Credit cards)
First and last name of the main beneficiary
Attention: You must be beneficiary or joint beneficiary of the account. You can also use an account belonging to a first-degree relative.
Please be aware:
You can only make a clearance of the amount due once a day.
The minimum amount you can withdraw is €30 and the maximum is €400.
For transfers over €400 you should contact us for security reasons. No matter the bank you’re using, the money transfer is realized as a remittance. Your bank will apply a commission for each transaction and the money will be available to your account within three days.